Relationship learning: A conduit for internationalization

Internationalization opportunities can emerge through inter-organizational sharing, yet research on why and how organizations learn through relationship interactions is underdeveloped. We explore how learning in supplier-customer relationships contributes to organizational offerings through the knowledge development process. We identify relationship learning as an organizational dynamic capability by thematic analysis of qualitative longitudinal data from large as well as small and medium-sized organizations. Our case study of organizations demonstrates that nurturing personal relationships and paying attention to customer communication is core in knowledge sharing. Customer input is valuable in solution offerings, strengthening mutual work, and growth in internationalization within an existing relationship or in new ones. The results endorse that the knowledge development processes and commitments transpire at both ends of the relationship. The findings provide practical managerial implications for ensuring the development of open and transparent communication conduits in relationships. The process of providing a solution that addresses customers' needs must begin with understanding their work, issues, and the intended jobs they will perform.     

领地性对员工创新行为的影响机制——以知识隐藏和不信任为连续中介

本文以知识隐藏与同事不信任为连续中介,从个体层面探究了领地性对员工创新行为的消极影响机制。通过对221份员工与员工、员工与直接管理者配对的样本数据进行分析,结果表明:(1)领地性正向影响知识隐藏和同事不信任感,负向影响员工创新行为;(2)知识隐藏中介领地性对同事不信任的影响;(3)同事不信任中介知识隐藏对创新行为的影响;(4)知识隐藏与不信任连续中介领地性与员工创新行为之间的关系。本研究结合自我延伸理论和社会交换理论,揭示了领地性对创新行为的消极作用,研究结论对于管理员工领地性、减少知识隐藏与不信任关系,以及促进创新行为具有重要意义。     

When natural resources run out,market knowledge steps in: Lessons on natural resource deployment from a longitudinal study in a resource-scarce region of Ethiopia

With the increasing scarcity of natural resources, the ability to maintain quality standards during resource-scarce times becomes more critical for business performance. Theories on managing resource scarcity cannot be easily tested in contexts where resources are still abundant. This study therefore turns to an emerging market context in which natural resource availability naturally varies strongly between seasons, namely, that of Ethiopian pastoralists who for many generations learned to adapt to natural resource scarcity. Central to our theory is the natural resource deployment capability, which is the ability of a business to make efficient and effective use of available resources to maintain business performance during resource-scarce times. Using three-wave longitudinal data from 120 pastoral family-based livestock businesses, the study shows that when resources are scarce or extremely scarce, market knowledge helps to better deploy the scarce natural resources, leading to higher product quality. The findings imply that businesses with a better understanding of markets have stronger natural resource deployment capability. The lesson for businesses that are confronted with approaching resource scarcity is therefore to strengthen their ability to deploy resources efficiently and effectively by strengthening their market knowledge in which such capability is rooted.     

消费升级背景下大数据能力对商业模式创新的影响机理——基于小米和网易严选的案例研究

在消费升级背景下,数据正呈爆炸式增长,给企业带来了机遇与挑战,新的商业模式不断涌现。本文基于动态能力和大数据理论,以小米和网易严选为例,研究了在消费升级背景下大数据能力对商业模式创新的影响机理和路径问题,发现大数据能力通过客户价值、企业资源和能力、盈利模式驱动商业模式创新的三条路径。探讨了资源整合能力、深度分析能力和实时洞察与预测能力三个维度之间的关系,并构建出大数据能力对商业模式创新的影响机理模型,可以拓展大数据能力和现有企业商业模式创新的相关内容。     

真实型领导与团队创新绩效: 差错管理氛围与特质调节焦点的作用研究

团队创新是企业获取竞争优势,实现可持续发展的重要保证。差错管理氛围和特质焦点提供了理解团队创新的新视角。研究发现真实型领导通过营造差错管理氛围,对团队创新绩效产生正向影响;团队提升型特质调节焦点在差错管理氛围和团队创新绩效间起到正向调节作用。文章拓展了创新、差错管理氛围以及调节焦点等相关文献,并为提升团队创新绩效提供了管理建议。     

Using CRM to Model Firm Performance in a Business-to-Business Market

Customer relationship management (CRM) is the widely accepted approach for gathering, examining, understanding and translating information related to customers into managerial action. CRM is investigated in the context of new product performance (NPP). CRM enhances NPP as well as firm performance. This study investigates the impact of CRM on NPP through the moderation of top management support and an innovative culture, as well as the impact of CRM on firm performance through the mediation of NPP. A questionnaire survey is used for data collection from marketing managers of 159 firms in Pakistan in the B-to-B market. Hypotheses were tested using SEM in SMART PLS. This research shows that CRM directly affects firm performance, while NPP partially mediates the relationship of CRM and firm performance. These findings have significant implications for the practitioner. This study delivers insights to managers and academicians about the role of CRM in enhancing NPP and improving firm performance. In general, the study provides new insights into CRM by integrating top management support and an innovative culture. The research extends our understanding that top management support and innovative culture do not moderate the relationship of CRM with new product performance in a B-to-B context.     

全面推进素质教育促进学生个性发展

全面推进素质教育,了解素质教育的特点、必要性及摆正素质教育与个性发展之间的关系是很有必要的.通过一系列素质教育的实践手段促进学生个性的发展,这是基础教育的根本目的和最终任务.     

年金计划对企业创新的影响:促进还是抑制?

基于企业年金的人力资本管理功能,本文分析了实施年金计划对企业创新的影响及其机理,并以2007―2017年A股上市公司为样本进行了实证检验。研究结果表明,企业年金具有显著的创新激励效果,实施年金计划能够显著提高企业的创新水平。影响机理检验表明,企业年金能够通过增强员工满意度、加大对员工创新技能培训投入来发挥创新激励作用。进一步研究显示,企业年金对创新的积极影响具有一定持续性,并且在不同环境和企业特征下具有异质性,即企业年金对创新的促进作用仅体现在国有企业、处于市场竞争程度较高的企业以及处于成长期的企业。本文研究结论拓展了企业年金政策实施效果与企业创新影响因素的研究,为建立并完善企业年金计划、优化薪酬福利制度以实现创新引领企业高质量发展提供了经验支持。     

现代职业教育视野下,对建筑企业教育培训工作的探讨

当代社会,企业之间的竞争归根到底是人力资源的竞争,企业为了能在激烈的市场竞争中独占鳌头,使尽浑身解数,其中员工培训就是极其重要的一种手段。然而,大多数建筑企业培训无论是战略层面还是操作层面,违背现代职业教育的规律,难以对培训进行科学有效的管理。本文结合现代职业教育的相关理论,围绕员工"智能倾向定位"、"能力本位定位"等内容,探讨职业教育理论在建筑企业培训中的应用,强调"行动导向"培训方法的重要性。     

我国创业板公司上市前后盈余管理程度的变化研究

我国2009年10月30日创业板市场的开盘为创新型中小企业提供了良好的融资平台,但受到上市条件的限制,我国创业板公司在上市过程中存在粉饰报表进行盈余管理的行为。本文以我国首批在创业板上市的36家公司为样本,运用修正的琼斯模型对创业板公司上市前后5年的盈余管理进行了实证分析。最终得出结论:我国创业板公司在上市前后确实存在着不同程度的盈余管理,在上市前呈上升趋势,上市当年达到最高,上市后缓慢下降。基于此,笔者提出了降低我国创业板公司的盈余管理程度的对策。